Privacy Policy

Atelier Haltère SAS, 15 Rue des Lois, 31000 Toulouse, France. Data protection officer: [email protected].

Your personal data is managed in strict compliance with the General Data Protection Regulation (GDPR) and the regulations in force in France. In the event of any discrepancy between this text and legal provisions, the law prevails.

During your order process, we collect the details needed for shipping: full name, delivery address, email, phone number, and specifications of ordered parts. No banking information is collected or stored on our server. During your visits, technical data (IP address, browser type, browsing path on the site) is recorded by the cookies mentioned below.

• Customer's full contact details (last name, first name, billing and delivery postal address, email address, mobile phone number)
• Order history, purchase summaries, and selected delivery methods
• Technical browsing and connection data (IP address, timestamps, browser identification data, and session information)
• Correspondence and technical support exchanges with customer service

• Prepare your equipment orders, arrange delivery, and process returns.
• Handle your inquiries and provide updates on the status of your order.
• Ensure the stability of our platform and monitor site traffic.
• Send you our news and equipment offers, strictly with your consent; you can unsubscribe at any time using the link included in each message.

Our site places small files on your browser. Necessary cookies maintain your cart and allow checkout without being disabled. Analytical cookies gather aggregate statistics on page visits. Promotional cookies operate only after your consent given via the dedicated banner. You can review or withdraw this consent at any time through the same banner or in your browser settings; please refer to our Cookie Policy for the complete list.

Carriers use your contact details to complete delivery. The payment processor handles the information required to process payments. Our hosting providers and analytics tools process this data on our behalf under strict contractual terms. We never sell your data.

Atelier Haltère SAS is based in France and does not conduct business activities in the United States; the provisions of the California CCPA/CPRA do not apply directly to our operations. Nonetheless, in strict compliance with European regulations, we confirm that we never sell, exchange, or rent our users' personal data to third parties for commercial or advertising purposes.

Your order details remain archived in accordance with legal accounting obligations before deletion. Profile-related information is retained until your account is closed. Visitor metrics are kept for 14 months.

In accordance with the General Data Protection Regulation (GDPR No. 2016/679) and the amended French Data Protection Act of January 6, 1978, you have the right to access, rectify, erase, restrict the processing of, and port your data, as well as the right to object to the processing of your personal information. You may exercise these rights at any time by writing to [email protected], with the option to file a complaint with the Commission Nationale de l'Informatique et des Libertés (CNIL).

Atelier Haltère SAS does not collect, process, or store any credit card data on its servers. The only payment methods offered are cash on delivery at no additional charge and direct bank transfer, which exempts our infrastructure from managing sensitive financial data covered by the PCI-DSS standard.

Contact us at [email protected] or by phone at +33 5 93 53 99 13 during Mon-Fri 08:15 - 17:15, Sat 09:00 - 15:00. We make sure to respond to every message within one business day.